MURRAY – Murray-Calloway County Hospital (MCCH) will be implementing a new computer system including an upgraded electronic medical record. As part of this transition, we will be introducing a new patient portal. Our new patient portal known as MY HEALTH will be available to all patients April 14, 2025.
This revised interactive web portal will empower patients and their families to take a more active role in their care by providing easy, secure access to their health information and online communication with Murray Hospital staff. The new updated MY HEALTH portal will combine both hospital and clinic patient health information into one portal.
My Health gives patients instant access to their health information, including laboratory and radiology results, medications, allergies, demographic information, visit history, discharge/aftercare information, and more. Patients can also access their billing statements and outstanding balances and submit electronic payments. In addition to managing their own care, parents and health care proxies with authorized consent will appreciate the ability to access the records of those individuals for whom they manage care.
MY HEALTH also saves patients time by allowing them to pre-register for appointments online and submit updates to their demographic and contact information prior to their visits. Patients can use MY HEALTH to communicate with their physicians, as well. They can submit questions through a secure messaging center and receive their physicians’ responses. They can also request prescription renewals online instead of calling the office. Email notifications alert them to any recent activity on their portal such as test results, messages, or appointments.
Anyone interested in enrolling in the updated version of MY HEALTH will visit our website at www.murrayhospital.org. The option to self-enroll will begin on April 14, 2025. Once enrolled patients will have the ability to download the HEALTHELIFE Patient Portal App and access all their healthcare records right at their fingertips. MCCH encourages all their patients to enroll in My Health, as it presents a valuable opportunity for patients and their families to actively participate in their care, which contributes to better health. Previous health records will still be available on the website for approximately nine months.
